Privacy Policy

Last Updated: 5 June 2026

This Privacy Policy describes how Leera Latha ("we," "us," "our," or the "Company") collects, uses, stores, protects, and discloses your personal information when you visit, browse, purchase products from, or otherwise interact with our website located at https://leeralatha.spcb.shop (the "Website"), or communicate with us through any other channels including WhatsApp, email, social media platforms, or customer support services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our Services.

 


Business Information

Leera Latha

Address: 604, Gulbahar Block, Sector C, Bahria Town, Lahore, Punjab, Pakistan

Website: https://leeralatha.spcb.shop

Phone / WhatsApp: +92 310 8422214

Email: info@spcb.shop

 


Changes to This Privacy Policy

We reserve the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our business practices, legal requirements, operational needs, or technological developments.

Any changes will become effective immediately upon publication on our Website unless otherwise stated. We encourage you to review this Privacy Policy periodically.

 


Information We Collect

We may collect the following categories of personal information:

Contact Information

  • Full name

  • Shipping address

  • Billing address

  • Email address

  • Phone number

  • WhatsApp number

Order Information

  • Products purchased

  • Order history

  • Delivery information

  • Return and exchange records

  • Payment confirmations

Account Information

Where applicable:

  • Username

  • Password

  • Account preferences

Customer Support Information

Information you provide when contacting us through:

  • WhatsApp

  • Email

  • Contact forms

  • Social media channels

Technical Information

Automatically collected information may include:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website activity

  • Referral URLs

  • Session information

 


Cookies and Tracking Technologies

We use cookies, pixels, analytics tools, and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze website traffic

  • Enhance user experience

  • Prevent fraudulent activity

  • Measure advertising effectiveness

Most browsers allow users to manage cookie settings. Disabling cookies may affect website functionality.

 


How We Use Your Information

We use personal information to:

Process Orders

  • Confirm purchases

  • Process payments

  • Arrange delivery

  • Manage returns and exchanges

Customer Service

  • Respond to inquiries

  • Provide support

  • Resolve disputes

Marketing and Promotions

We may use your information to send:

  • Product announcements

  • Promotional offers

  • Discounts

  • Newsletters

  • Marketing campaigns

You may unsubscribe at any time.

Fraud Prevention and Security

We use personal information to:

  • Verify orders

  • Detect fraud

  • Prevent abuse of our services

  • Protect our customers and business

Website Improvement

We analyze customer interactions to improve:

  • Product offerings

  • Website performance

  • Customer experience

 


WhatsApp Communications

By contacting Leera Latha through WhatsApp at +92 310 8422214, you consent to receiving communications related to:

  • Order confirmations

  • Shipping updates

  • Customer support

  • Returns and exchanges

  • Promotional campaigns and offers (where permitted by law)

You may opt out of promotional communications at any time.

 


Cash on Delivery (COD) Orders

For Cash on Delivery orders, we may collect and verify customer information, including:

  • Name

  • Address

  • Phone number

  • Order history

This information may be used to:

  • Verify the authenticity of orders

  • Reduce fraudulent purchases

  • Improve delivery success rates

Repeated refusal of deliveries, fraudulent ordering activity, or misuse of our ordering system may result in restrictions on future purchases.

 


Sharing of Information

We may share your information with trusted third parties, including:

Service Providers

  • Payment processors

  • Delivery partners

  • Courier services

  • Hosting providers

  • Customer support providers

Business Partners

Marketing and technology partners that assist in operating our business.

Legal Requirements

We may disclose information where required by:

  • Pakistani law

  • Court orders

  • Government authorities

  • Regulatory bodies

Business Transfers

In connection with:

  • Mergers

  • Acquisitions

  • Asset sales

  • Corporate restructuring

 


Product Reviews and User Content

If you submit reviews, comments, testimonials, photographs, or other content publicly on our Website or social media channels, such content may become publicly accessible.

We are not responsible for how third parties use publicly shared information.

 


Third-Party Websites

Our Website may contain links to third-party websites.

We do not control and are not responsible for:

  • Privacy practices

  • Security measures

  • Content

  • Policies

of any third-party websites.

Users should review the privacy policies of those websites independently.

 


Children's Privacy

Our Services are not directed toward individuals under 13 years of age.

We do not knowingly collect personal information from children.

If we become aware that a child has submitted personal information, we will take reasonable steps to remove such information.

 


Fraud Detection and Prevention

To protect our customers and business operations, we reserve the right to:

  • Verify customer identities

  • Validate addresses

  • Confirm payment details

  • Conduct order verification checks

Orders suspected of fraud, abuse, or unlawful activity may be delayed, cancelled, or reported to relevant authorities where legally required.

 


Data Protection and Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These measures include:

  • Secure hosting environments

  • Access controls

  • Data monitoring

  • Security procedures

However, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

 


Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill orders

  • Maintain customer accounts

  • Resolve disputes

  • Comply with legal obligations

  • Enforce our policies

When information is no longer required, it will be securely deleted or anonymized where feasible.

 


Your Rights

Subject to applicable law, you may request:

Access

Information regarding personal data we hold about you.

Correction

Correction of inaccurate or incomplete information.

Deletion

Deletion of personal information where legally permissible.

Withdrawal of Consent

Withdrawal of previously granted consent.

Marketing Opt-Out

Unsubscribe from promotional communications at any time.

Requests may be submitted through the contact information provided below.

 


International Customers

Customers accessing our Services from outside Pakistan acknowledge that their information may be processed and stored in Pakistan or in countries where our service providers, technology partners, logistics providers, or payment processors operate.

By using our Services, you consent to such transfers where permitted by applicable law.

 


Compliance with Applicable Laws

This Privacy Policy shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan.

Any dispute arising out of or relating to this Privacy Policy, the Website, or our Services shall be subject to the exclusive jurisdiction of the courts located in Lahore, Punjab, Pakistan.

 


Complaints

If you believe that we have improperly handled your personal information, please contact us first so that we may attempt to resolve the matter promptly and fairly.

 


Contact Us

For any privacy-related inquiries, requests, or concerns, please contact:

Leera Latha

604, Gulbahar Block, Sector C, Bahria Town, Lahore, Punjab, Pakistan

Website: https://leeralatha.spcb.shop

Phone / WhatsApp: +92 310 8422214

Email: info@spcb.shop

We will make reasonable efforts to respond to inquiries within a reasonable timeframe.